2025 Business Service Centers Industry Report

Industry Overview

This industry comprises (1) establishments primarily engaged in providing mailbox rental and other postal and mailing services (except direct mail advertising); (2) establishments, generally known as copy centers or shops, primarily engaged in providing photocopying, duplicating, blueprinting, and other document copying services without also providing printing services (i.e., offset printing, quick printing, digital printing, prepress services); and (3) establishments that provide a range of office support services (except printing services), such as mailing services, document copying services, facsimile services, word processing services, on-site PC rental services, and office product sales.
Source: U.S. Census Bureau

Market Size and Industry Forecast

The Business Service Centers industry report contains historical and forecasted statistics used by leading private equity firms and consultants. Market sizes from 2020 to 2030 reflect industry trends and growth patterns. Revenues include both public and private companies in the Business Service Centers industry.

	Historical					Forecasted
	2020	2021	2022	2023	2024	2025	2026	2027	2028	2029	2030
Market Size (Total Revenue)
% Growth Rate
Number of Companies
Total Employees
Average Revenue per Company
Average Employees per Company

Source: U.S. government financial data



Advanced econometric models forecast five years of industry growth based on short- and long-term trend analysis. Market size includes revenue generated from all products and services sold within the industry.

Geographic Breakdown by U.S. State

Market size by state reveals local opportunity through the number of companies located in the region. Each state's growth rate is affected by regional economic conditions. Data by state can be used to pinpoint profitable and nonprofitable locations for Business Service Centers companies in the United States.

Distribution by Company Size

Company Size	All Industries	Business Service Centers
Small Business (< 5 Employees)
Small Business (5 - 20)
Midsized Business (20 - 100)
Large Business (100 - 500)
Enterprise (> 500)

Business Service Centers Industry Income Statement (Average Financial Metrics)

Financial statement analysis determines averages for the following industry forces:

• Cost of goods sold
• Compensation of officers
• Salaries and wages
• Employee benefit programs
• Rent paid
• Advertising and marketing budgets

The report includes a traditional income statement from an "average" company (both public and private companies included).

	Industry Average	Percent of Sales
Total Revenue
Operating Revenue
Cost of Goods Sold (COGS)
Gross Profit
Operating Expenses
Operating Income
Non-Operating Income
Earnings Before Interest and Taxes (EBIT)
Interest Expense
Earnings Before Taxes
Income Tax
Net Profit

Financial Ratio Analysis

Financial ratios allow a company's performance to be compared against that of its peers.

Financial Ratio	Industry Average
Profitability Ratios
Profit Margin
ROE
ROA
Liquidity Ratios
Current Ratio
Quick Ratio
Activity Ratios
Average Collection Period
Asset Turnover Ratio
Receivables Turnover Ratio
Inventory Conversion Ratio

Business Service Centers Industry Product Mix

Product Description	Description	Revenue ($ Millions)
Industry total
Copying & reproduction services
Mailroom services & mailbox rentals
Printing services
All other operating receipts
Packaging & labeling services
Doc finishing services (inc binding, mounting, laminating, folding)
Mail presorting services & address barcoding
Resale of merchandise
Doc prep services (inc edit, proofreading, layout, desktop pub)

Business Service Centers Industry Compensation and Salary Surveys

Title	Percent of Workforce	Bottom Quartile	Average (Median) Salary	Upper Quartile
Management Occupations	4%
Chief Executives	0%
General and Operations Managers	2%
Sales and Related Occupations	20%
Other Sales and Related Workers	12%
Telemarketers	12%
Telemarketers	12%
Office and Administrative Support Occupations	62%
Financial Clerks	11%
Bill and Account Collectors	9%
Bill and Account Collectors	9%
Information and Record Clerks	35%
Customer Service Representatives	33%
Customer Service Representatives	33%
Other Office and Administrative Support Workers	7%

Government Contracts

The federal government spent an annual total of $28,623,275 on the business service centers industry. It has awarded 303 contracts to 80 companies, with an average value of $357,791 per company.

Top Companies in Business Service Centers and Adjacent Industries

Company	Address	Revenue ($ Millions)