2025 Collection Agencies Industry Report

Industry Overview

This industry comprises establishments primarily engaged in collecting payments for claims and remitting payments collected to their clients. Illustrative Examples: Account or delinquent account collection services Tax collection services on a contract or fee basis Bill or debt collection services
Source: U.S. Census Bureau

Market Size and Industry Forecast

The Collection Agencies industry report contains historical and forecasted statistics used by leading private equity firms and consultants. Market sizes from 2020 to 2030 reflect industry trends and growth patterns. Revenues include both public and private companies in the Collection Agencies industry.

	Historical					Forecasted
	2020	2021	2022	2023	2024	2025	2026	2027	2028	2029	2030
Market Size (Total Revenue)
% Growth Rate
Number of Companies
Total Employees
Average Revenue per Company
Average Employees per Company

Source: U.S. government financial data



Advanced econometric models forecast five years of industry growth based on short- and long-term trend analysis. Market size includes revenue generated from all products and services sold within the industry.

Geographic Breakdown by U.S. State

Market size by state reveals local opportunity through the number of companies located in the region. Each state's growth rate is affected by regional economic conditions. Data by state can be used to pinpoint profitable and nonprofitable locations for Collection Agencies companies in the United States.

Distribution by Company Size

Company Size	All Industries	Collection Agencies
Small Business (< 5 Employees)
Small Business (5 - 20)
Midsized Business (20 - 100)
Large Business (100 - 500)
Enterprise (> 500)

Collection Agencies Industry Income Statement (Average Financial Metrics)

Financial statement analysis determines averages for the following industry forces:

• Cost of goods sold
• Compensation of officers
• Salaries and wages
• Employee benefit programs
• Rent paid
• Advertising and marketing budgets

The report includes a traditional income statement from an "average" company (both public and private companies included).

	Industry Average	Percent of Sales
Total Revenue
Operating Revenue
Cost of Goods Sold (COGS)
Gross Profit
Operating Expenses
Operating Income
Non-Operating Income
Earnings Before Interest and Taxes (EBIT)
Interest Expense
Earnings Before Taxes
Income Tax
Net Profit

Financial Ratio Analysis

Financial ratios allow a company's performance to be compared against that of its peers.

Financial Ratio	Industry Average
Profitability Ratios
Profit Margin
ROE
ROA
Liquidity Ratios
Current Ratio
Quick Ratio
Activity Ratios
Average Collection Period
Asset Turnover Ratio
Receivables Turnover Ratio
Inventory Conversion Ratio

Collection Agencies Industry Product Mix

Product Description	Description	Revenue ($ Millions)
Industry total
Debt recovery & collection services
Individual debt collection
Commercial debt collection
All other operating receipts
Credit rating services
Individual credit rating services
Commercial credit rating services

Collection Agencies Industry Compensation and Salary Surveys

Title	Percent of Workforce	Bottom Quartile	Average (Median) Salary	Upper Quartile
Management Occupations	4%
Chief Executives	0%
General and Operations Managers	2%
Sales and Related Occupations	20%
Other Sales and Related Workers	12%
Telemarketers	12%
Telemarketers	12%
Office and Administrative Support Occupations	62%
Financial Clerks	11%
Bill and Account Collectors	9%
Bill and Account Collectors	9%
Information and Record Clerks	35%
Customer Service Representatives	33%
Customer Service Representatives	33%
Other Office and Administrative Support Workers	7%

Government Contracts

The federal government spent an annual total of $151,768,575 on the collection agencies industry. It has awarded 305 contracts to 23 companies, with an average value of $6,598,634 per company.

Top Companies in Collection Agencies and Adjacent Industries

Company	Address	Revenue ($ Millions)